Informal:
Everyone, including the CEO, is on a first-name basis.

Professional:
We are a language-services company, and we treat language with respect. We are careful about what we say and write, and above all we are courteous.

Informal:
We don't spend a lot of time drafting rules or codes for different things.

Professional:
We expect people to be guided by their integrity and the trust placed on them. Integrity and trust are two of our core values.

Informal:
We have flexible work hours.

Professional:
We have high expectations regarding how people use their work hours. We have a rigorous performance-driven culture, and in every appraisal the biggest awards go to the best performers, irrespective of tenure.